Privacy Policy
Overview
This privacy policy explains how we collect, use, and share your personal information when you visit our website or use our application. We are committed to protecting your privacy and will only use your personal information in accordance with this policy.
Information We Collect
When you use the Gracefill app or website, you share certain information voluntarily which gets logged automatically:
- Account information: When you sign up for Gracefill, we collect information you provide, such as your name, email address, phone number, user name, and password. If you register for or log in to the Service using a third-party platform, they will furnish certain information to us to facilitate your account creation or login with us. We also keep a record of choices you’ve selected in your settings.
- Your content: We collect information that you upload, such as messages, comments, photos, documents, audio files, video files, links, or other content.
- Usage data & device information: We gather data to enhance our services, which includes: website/app activity (pages you visit and features you utilize), log data (date and time of your access), device information (unique device identifier, IP address, browser type, operating system, location, and settings), your network service provider, and "cookies" and similar technologies to collect certain information for improving user experience.
- Payment information: When you make a transaction or subscribe to our plans, we may collect your credit card details and billing address.
- Your communications with us: If you contact us for support or otherwise communicate with us, we collect the content of those communications.
- Your contacts & photos: If you opt to share your contacts, we will process the names, email addresses, and phone numbers of your shared contacts. Similarly, if you give us access to your photo library or device storage, we will process the photos, videos, and other files you specifically share with us.
How We Use Your Information
We use your personal information for the following purposes:
- To identify you when you use the Gracefill app.
- To provide you with our services.
- To improve our services.
- To respond to your questions or comments.
- To personalize your experience.
- To market our services to you.
- To send you updates, including by email, push notification, or SMS. You can unsubscribe from our promotional emails at any time and decide to stop getting other notifications by updating your settings.
- To comply with legal requirements.
How We Share Your Information
Anyone can see the public content you post, such as your gratitude messages and your public profile information. In addition, we may share your personal information with the following third parties:
- Service providers who help us operate our website or app.
- Payment processors who help us process your payments.
- Marketing partners who help us market our services to you.
- With law enforcement agencies, government agencies or other parties in compliance with the law.
We will only share your personal information with third parties who will not re-sell or otherwise use your personal information other than for the uses we describe herein.
Your Choices
You have the following choices regarding your personal information:
- You can opt out of receiving marketing emails from us by clicking the unsubscribe link at the bottom of any marketing email.
- You can correct information by updating information in your profile.
- You can request access to your personal information by contacting us at hello@gracefill.com.
Requests to Delete Your Data
You can request that we delete your personal information, including your username, password, and your profile data and user settings, by contacting us at developer@gracefill.com and providing your name, the email you have registered with our application, and any other relevant information that would help identify your account. We will remove all data added to your profile, your account settings, and all messages you have sent to others within 90 days of your request. This process will not remove any comments and messages that were sent to you by others. If you are concerned about comments you have received, please report them in the application and we will review them. You can also email us at hello@gracefill.com and we will research potential policy violations.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and firewalls, to protect your personal information.
Data Transfers
We may transfer your personal information to other countries as necessary to conduct our business operations consistent with our description of how we user your data. If we do transfer your personal information to another country, we will take steps to ensure that your personal information is protected in accordance with this privacy policy.
Retention of Your Personal Information
We will retain your personal information for as long as necessary to provide you with our services, to comply with our legal obligations, or to resolve any disputes.
Children’s Information
Children under 13 are not allowed to use Gracefill. If you are based in a state or country with an older age requirement, you can only use Gracefill if you are at or over the age at which you can provide consent to data processing.
We may ask for your birthday, or birth month and year, to personalize your Gracefill experience and to help provide a better service for users of all ages. We do not share your birthdate with third parties or others on Gracefill.
Changes to This Policy
We may update this privacy policy from time to time. If we make any changes, we will post the updated privacy policy on our website. If you continue to use Gracefill after those changes are in effect, the new policy applies to you. If the changes are significant, we may notify you by sending you an email.Contact UsIf you have any questions about this privacy policy, please contact us at
hello@gracefill.com.
GDPR Compliance
This privacy policy is designed to comply with the General Data Protection Regulation (GDPR). The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union. Gracefill Co. is the data controller of your personal data. Gracefill Co. is an American company with its registered office at 2530 22nd Street, 3rd Floor, Astoria, NY 11192, USA.
CCPA, CPRA, CalOPPA, COPPA Compliance
This privacy policy is also designed to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and the Children's Online Privacy Protection Act (COPPA).
The CCPA, CPRA, and CalOPPA are laws that protect the privacy of consumers in California. COPPA is a law that protects the privacy of children under the age of 13.
Your Rights
Under the GDPR, CCPA, CPRA, CalOPPA, and COPPA, you have the following rights:
- The right to access your personal information.
- The right to have your personal information corrected.
- The right to have your personal information erased.
- The right to object to the processing of your personal information.
- The right to restrict the processing of your personal information.
- The right to request that your personal information be transferred to another organization.
You can exercise these rights by contacting us at
hello@gracefill.com.
We are committed to protecting your privacy and we will respect your choices regarding your personal information.
Effective Date: December 19, 2023
